My name is Keith Dowsett. I have lived and worked on the Sunshine Coast since 1987.

I have worked in a number of computer related areas since 1985. My work has ranged from providing support for a computer network in a large office (100+ computers), to repairing and fault finding on individual computers, and providing training for individuals and groups in using computers.

During 2000 and 2001 I studied Information Technology at the Cooloola Institute of TAFE, and gained a Diploma of Information Technology (Level 4 PC Support)

I started the business in July 2002 with the intention of providing quality computer systems and informed advice without the “tech talk”. I focus my business methods around honesty and clear communication. My main goal is to ensure that you, the customer, are completely informed, and happy with the work that I do.

WHAT I DO

I am able to supply a new or used computer built to your specifications and without you spending money on components or functions that you do not need.

I will spend time with you to work out exactly what you want from your computer and design a system to suit your budget.

I ensure that you are aware of what the costs will be before carrying out any work.

I provide ongoing support and rarely charge for telephone assistance. I believe that you deserve to get what you paid for - I ask that if at any time you feel that I have not served you well, or have left the job unfinished, please get in touch and I will do all I can to rectify the situation.

WARRANTY AND ORDERING

As I do not carry stock, and the computer is built to your specification, I ask for payment when the order is placed. The computer will be delivered usually 3-4 working days later.

New computer systems carry either a 1 or 2 year “return to base” warranty. This means that in some circumstances a computer will need to be returned to Brisbane in the unlikely event that there is a problem that I am unable to fix. The turnaround time for this is usually only 3-4 working days.

Used computers and components carry a 3 month warranty. If there is a new defect in that time, I reserve the right to replace the component with a similar component, or make a cash adjustment at my discretion.

 
   
 

Phone: 07 5443 9709                                               Mobile: 0421 013 095                                           Fax: 07 5443 9709

Postal Address: PO Box 197, Cotton Tree, QLD 4558
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